Log into your online shopping account  at https://shugs.com/my-account to see the status of your order.

Once logged into your online shopping account, navigate to Account Details and create new password

You may return or exchange your purchase within 30 days from the date of purchase.

The item must be in like-new condition, unless defective when sold. “Like new” means unworn, undamaged, unaltered, salable, and with all tickets attached.

Certain items are not returnable, which are designated as Final Sale on the item’s product page and on the packing slip.

Follow the Returns link at the bottom of the home page to retrieve your order and start the returns process.

https://track.shipstation.com/f/r/l/qMfSi4RBvetTIibOeOy3obuM3hBEtfDLOXjMiADGkNw%3D

The orders are processed the same day and it takes approximately 1-3 days for UPS to deliver the shipment.

When liquid spills come into contact with the fabric, they form into beads and roll off the surface. Any dry soiling of the fabric is easily brushed off the surface. 

Yes. Through an independent lab test, bleach was effectively repelled from the material. The garment received full strength bleach, was blotted off with a paper towel and washed at a high temperature. This was repeated 20 times.

Yes. We guarantee the liquid repellency for at least 50 washes.

In order to properly sanitize, we recommend washing in a hot or warm temperature. They can be washed up to 140 degrees Fahrenheit. The material will not fade or shrink. The stitching is industrial strength and will not be damaged in high temperatures. They can be dried at a high temperature as well. 

No. The material we selected is guaranteed not to fade or shrink.

Blended with Lenzing Tencel™, polyester and EOL, the Tencel™ offers an Eco-friendly fibre with the cellulosic base generating moisture management properties. This industrially launderable fabric offers durability, comfort and a smooth feel against the skin. The fabric maintains its shape, vitality and elasticity under repeated washes.

Yes, the weave and use of Tencel allows the fabric to breathe quite well. The more they are washed the softer they become.

XLance is a trademarked material used to provide elasticity in place of spandex. XLance is extremely durable which allows for high temperature washing. 

We are looking for people passionate about our scrubs to help spread the word through their place of work and social media. There is nothing on the market to help protect frontline workers and we need to get the word out. We will provide discounts for all purchases. In addition, we would like these individuals to take part in new designs and product ideas. 

Yes. We offer special discounts of 35% for all office or team orders of 10+ sets. We would also love to post a picture of your team on our website. Passionate front line workers help us get the word out.